1. Introduction
This Privacy Policy explains how Tournament Management App ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our mobile application (the "App"). We are committed to safeguarding your privacy and ensuring that your personal data is processed responsibly and in compliance with applicable laws.
By continuing to use our App, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. Your continued use of the App constitutes your consent to the collection and use of your personal data as described herein.
2. Information We Collect
2.1 Information You Provide Directly
When you register and use our App, we may collect the following information:
- Account Information: Name, email address, phone number, date of birth, and gender.
- Profile Information: Username, profile photo (optional), and player statistics.
- Organization/Club Information: Name, logo (optional), contact details, and administrative data.
- Tournament Data: Registrations, match results, team rosters, and participation history.
- Communications: Messages, feedback, and support requests sent through the App.
2.2 Information Collected Automatically
We may automatically collect the following data:
- Device Information: Device type, operating system, unique device identifiers, and mobile network data.
- Usage Data: Features used, pages visited, time spent, and crash reports.
- Location Data: Approximate location from your IP address. If you grant permission, we may access your precise location to improve venue-based features.
2.3 Information from Third Parties
We may receive limited data from:
- Social Media Platforms: Basic profile information, if you choose to connect your social media accounts.
- Payment Processors: Transaction-related details for tournament fees (we do not store full card or banking details).
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To create and manage accounts, register tournaments, display schedules, and track results.
- Communication: To send notifications, updates, and respond to inquiries.
- App Improvement: To analyze usage patterns, enhance features, and fix issues.
- Safety & Security: To detect and prevent fraud, abuse, or security incidents.
- Legal Compliance: To comply with applicable laws and regulatory obligations.
- Avatar Generation: If you do not upload a profile image, we use third-party services (e.g., DiceBear API) to generate a random avatar. No personal data is shared with these services.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your Consent — for optional features such as marketing communications.
- Contractual Necessity — to deliver our services and manage your account.
- Legal Obligations — to comply with laws and regulations.
- Legitimate Interests — to improve our services, prevent fraud, and ensure security.
5. How We Share Your Information
5.1 Publicly Available Information
Certain information may be visible to other users within the App:
- Name, username, and profile photo.
- Tournament participation, match results, and statistics.
- Club or organization names and logos.
- Tournament brackets, schedules, and leaderboards.
5.2 Third-Party Service Providers
We may share information with trusted partners who assist us with:
- Cloud hosting and storage.
- Analytics and performance monitoring.
- Customer support.
- Payment processing.
- Avatar generation (e.g., DiceBear).
All third-party partners are contractually obligated to protect your data and use it only for the purposes for which it is provided.
5.3 Legal and Regulatory Disclosures
We may disclose your information when required by law, regulation, or court order, or to:
- Protect our rights, property, or safety.
- Enforce our Terms of Service.
- Comply with lawful government requests.
5.4 Business Transfers
If our company is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you via in-app notice or email before such a transfer.
6. Data Retention
We retain your data for as long as:
- Your account remains active;
- It is necessary to provide our services; or
- Retention is required by law or legitimate business purposes.
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required for legal or security reasons. Historical tournament data may be retained in anonymized form for statistical or archival purposes.
7. Your Privacy Rights
Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion ("erasure") of your data.
- Object to or restrict processing of your data.
- Withdraw consent where processing is based on consent.
- Request data portability (to transfer your data to another service).
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC) for unauthorized or improper use of your personal data.
To exercise these rights, contact us via the details in Section 13.
8. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from anyone under this age. If you believe your child has provided us with personal information, please contact us, and we will promptly delete it.
For users aged 13 to 18, parental or guardian consent may be required under applicable laws.
9. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including:
- Encryption of data in transit (HTTPS/SSL)
- Secure authentication mechanisms
- Access control and data minimization
- Regular security audits and updates
While we take all reasonable measures, no method of electronic transmission is 100% secure. You acknowledge that data transmission is at your own risk.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable laws and that appropriate safeguards are in place, including contractual data protection commitments.
11. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember your preferences;
- Analyze usage patterns; and
- Improve functionality.
You may disable cookies in your device settings, though some App features may not function properly.
12. Marketing Communications
With your explicit consent, we may send:
- Tournament announcements and updates;
- New feature notifications; and
- Promotional offers from trusted partners.
You can opt out of marketing communications at any time by:
- Adjusting App notification settings;
- Using unsubscribe links in emails; or
- Contacting us directly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated by:
- Posting the updated policy in the App;
- Updating the "Last Updated" date above; and/or
- Sending an in-app notification or email.
Your continued use of the App after updates constitutes acceptance of the revised Privacy Policy.
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.